At Zero Point, our support contracts are created with one focus in mind:
Your flexibility

From 24 x 7 maintenance agreements to on-site support arrangements, Zero Overhead™ ensures the highest return on investment for your IT budget dollar.

“We Just Need You This One Time” Support – Sometimes, everything runs like clockwork until that one single day when that one single piece of the clock decides to take a siesta. Yes, of course, you can call Zero Point in these instances, too.

Ongoing, Monthly Support & Maintenance – If your company has a consistent need for certain kinds of ongoing support, maintenance contracts are available. Read more about our Zero Worries Maintenance

“Help, We Need You Now” Ongoing Support - If you prefer a more ad-hoc arrangement that gives you more of an on-call “support net” for you, that can be easily arranged as well.

Zero Overhead™ also has service level agreements to ensure quality of service. With guaranteed response times, client notification, progress updates, and a proactive approach to issue resolution, you’ll pay only for the performance that you need, and get the kind of performance that you paid for.